PATIENT CONCIERGE

PATIENT CONCIERGE

Position Overview

The patient concierge works at our front desk and helps create an exceptional patient experience from the first impression and beyond. The ideal candidate will possess excellent communication skills, a passion for customer service, and a desire to work in a new and growing dermatology and aesthetics office.

⟟ Del Mar, CA ⏱︎ Part Time

Responsibilities

  • Maintain a warm and welcoming atmosphere in lobby

  • Provide a pleasant check-in and check-out process

  • Assist patients in scheduling or rescheduling appointments

  • Handle phone and email inquiries promptly and professionally

  • Complete retail transactions and membership sign ups

  • Support social media content creation and engagement

Qualifications

  • Previous experience in customer service or hospitality required

  • Excellent verbal and written communication skills

  • Proficiency in computer/tablet use, ability to learn new systems

  • Strong organizational skills, attention to detail, and ability to work independently

  • Positive attitude and excitement about joining a newly-opened clinic; ideal candidate can adapt and grow as practice evolves

While most of us need to work, we know that life is more fulfilling when we genuinely love what we do. What we Get to do.

Dr. Scott, Owner & CEO

Application Form

Interested in working together? Fill out some info and we will be in touch shortly!

We can't wait to hear from you!

Scott & Co. Skin is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.